Accessibility Statement

Compliance Status

WCAG 2.1 Level AA

We strive to comply with the Equality Act 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018.

What We've Done

Accessible Features

• Semantic HTML structure for screen reader compatibility
• Keyboard navigation support throughout the platform
• ARIA labels and landmarks for improved navigation
• Sufficient colour contrast ratios — all key text meets WCAG AA or AAA on our paper-tone backgrounds
• Responsive design that works across devices and screen sizes
• Alternative text for all meaningful images
• Clear focus indicators for all interactive elements
• Text that can be resized up to 200% without loss of functionality
• Minimum 44×44px touch targets for all interactive elements
• 16px minimum font size on all form inputs (prevents iOS auto-zoom)

Known Limitations

Issues We Are Addressing

• Some data tables in the civic reports section may not be fully keyboard-navigable. We are addressing this.
• PDF documents linked from the governance section have not been audited for accessibility.
• Certain third-party embedded content (Stripe payment forms) may not fully meet our accessibility standards — this is being raised with the provider.

Technical Approach

Technologies Used

• HTML5 with semantic elements (main, nav, header, footer, article, section)
• WAI-ARIA roles and attributes where HTML semantics are insufficient
• CSS3 with system font stacks as fallbacks
• JavaScript with graceful degradation where possible

Get in Touch

Contact for Accessibility Issues

Escalation

Enforcement Procedure

If you are not happy with how we respond to your accessibility complaint, contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.